IntraNext Systems is at the forefront of providing industry-wide CTI solutions based on open-standards technology and compatible with the major telephone systems including: Aspect® CallCenter® ACD, Avaya Definity PBX/ACD, Cisco IPCC, Nortel Networks Meridian PBX/ACD, Aspect® Spectrum® ACD, Siemens/Rolm PBX, and Intecom's PBX. With more than 20,000 agents across North America using IntraNext solutions, IntraNext is a clear leader in field-proven, fully-integrated CTI applications for medium-to-large customer service center environments. IntraNext Systems provides both custom and commercially available CTI solutions and specializes in multi-site call centers. More >

NextSys™ Desktop

The NextSys™ Desktop application enables a wide range of communication controls through CTI. A softphone is provided to perform normal telephone controls such as dial, answer, conference and transfer. Additionally, the softphone is “aware” of application content such as email and web content, and available telephone numbers are provided through convenient drop-down controls to automate outbound calling. The footprint of the softphone (actual size below) is non-intrusive and configurable to be either “always on top” or docked in an application. More >